Frequently Asked Questions
Got Tax Questions? AmeriFile Has Answers for Moline, Davenport & the Quad Cities!
For over 40 years, AmeriFile Tax Centers has helped thousands of people in Moline, Davenport, and the greater Quad Cities get real answers to real tax problems. Whether you received an IRS letter, lost a W-2, owe back taxes, or need help with self-employed income, our experienced team is here to guide you. We handle everything from basic tax prep to Schedule C business returns, state letters from Iowa or Illinois, and refund delays. No appointments needed—stop in, drive thru, or upload your documents securely from anywhere. This FAQ covers the most common questions we get every tax season, with advice you can trust from a local tax office that’s been here since 1986.
I received an IRS letter—now what?
Relax—this happens more often than you think. Whether it’s a CP2000, CP75, or an audit letter, AmeriFile Tax in Moline & Davenport has the team, tools, and experience to handle it. Our professionals are trained to decode IRS notices and respond using IRS-approved systems like e-Services and the Practitioner Priority Service. You bring the letter—we take it from there.
What if I lost my W-2 or 1099?
If you can’t find a tax document, don’t panic. AmeriFile can retrieve your IRS wage and income transcripts directly and securely. We’ve helped hundreds in Moline and across the Quad Cities file complete and accurate returns—even when important documents were missing. By retrieving your transcripts, you will get a complete picture of what was reported to the IRS.
Can AmeriFile help with Illinois or Iowa state tax letters?
Absolutely. Whether it's from the Illinois Department of Revenue or the Iowa Department of Revenue, we handle it. Many people in our area work in Iowa but live in Illinois, or vice versa. This creates the need to create a part year/non-resident for either state. Iowa & Illinois have a reciprocal agreement which in many cases creates a credit for taxes paid to another state. But don’t worry, we have been doing taxes in this area for over 40 years and can accurately file all states!
I haven’t filed in years. Can you help me catch up?
Yes! AmeriFile has helped people in the Quad Cities get back on track, no matter how far behind they are. We can access your IRS transcripts, reconstruct your income, and negotiate penalty relief or installment agreements when needed. Most of our clients that we file back taxes for are eventually relieved of all the stresses that come from not filing taxes.
What’s different about AmeriFile compared to other tax offices?
We’re not a seasonal pop-up. AmeriFile has been locally owned since 1986. We’ve handled over 450,000 tax returns over our 40 years of tax prep in Moline & Davenport. We offer in-person, drive-thru, and secure digital upload. Our certified team includes AFSP-certified pros and enrolled agents, meaning we can handle any tax situation from simple W-2 returns to small business, rental properties, stock sales and more!
Do I need an appointment?
No appointment necessary. However, call us and describe your tax situation (what you have w-2s, 1099’s, kids, etc.) so we can decide the best course of action. Many of our clients love the Drive-Thru/Drop-Off option. Simply drive up and hand off your tax documents. After answering a few in-take questions you can go about your day, go to work run errands, etc. AmeriFile then gets to work on your taxes and will call and/or bring you in to discuss.
I owe back taxes—what are my options?
Owing the IRS can feel overwhelming, but you’re not alone. At AmeriFile, we’ve helped hundreds in the Quad Cities get back into good standing. We can review your IRS transcripts, set up an installment agreement, apply for penalty abatement, or even help you qualify for hardship relief. Don’t wait—the longer you delay, the worse the penalties get.
I’m self-employed—can AmeriFile help with my Schedule C?
Yes! Whether you drive for Uber, own a cleaning business, or do freelance work, AmeriFile prepares hundreds of Schedule C returns each year. We help maximize your deductions—like mileage, home office, and supplies—and ensure you're not overpaying self-employment tax. We also assist with estimated payments and business formation if needed.
Why is my tax refund delayed?
There are many reasons your refund could be delayed: identity verification, IRS backlog, missing forms, or a mismatch on your return. If you filed with AmeriFile, we’ll help you check refund status, respond to any IRS or state letter, and speed things along wherever possible.
How do I qualify for the Child Tax Credit (CTC)?
To qualify, your child must be under 17, live with you for more than half the year, and have a valid Social Security number. You also need to meet income guidelines. At AmeriFile, we ensure you get every dollar you’re entitled to—especially with changing rules year to year. We'll walk you through whether you qualify for the refundable portion too.